Products
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KEY SALES & SERVICE TOPICS - #7. How to Naturally Upsell and Cross-Sell Current Customers
CourseRaise your value to your employer and your worth to a customer by becoming an expert in upsell and cross-sell opportunities.
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KEY SALES & SERVICE TOPICS - #9. Follow-Up Calls that Help Instead of Harass
CourseEnough with the lazy “Just calling to follow-up…” intros! Here are the definitive ways to make follow-up calls useful, valuable, and interesting to you and your client—while progressing towards the sale.
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KEY SALES & SERVICE TOPICS - #10. Ways to NOT Get Your Calls Returned
CourseStop leaving voicemail messages that bore, irritate, or waste their time. You don’t have to be obnoxious, but you can be intriguing. This module shows you how.
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KEY SALES & SERVICE TOPICS - #11. Working with Gatekeepers to Get in Front of Their Decision-Maker
CourseFriend or foe? That’s your question about every gatekeeper as they wonder the same about you! Proven ways to get them behind you so you can get in front of their boss.
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KEY SALES & SERVICE TOPICS - #13. How to Fix the “Not Now” Objection
CourseThey have interest in buying, just not now. No problem. This module teaches how to nurture their interest until the day it matures into a grown-up yes.
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KEY SALES & SERVICE TOPICS - #17. Helping Your Prospect Obtain Internal Decision-Maker Approval
CourseYour prospect loves your solution, but their higher-up won’t budge. Effective steps to ensure forward progress and the addition of more allies.